
When southwest wind off the Horse Heaven Hills turns into a summer microburst, Kennewick's shallow-rooted willows and maples don't hold. We answer the phone day or night and get to Canyon Lakes, Southridge, or Creekstone fast when a tree comes down on a house, car, or fence.
The southwest wind that funnels through Horse Heaven Hills hits Kennewick's sandy soils hardest, and shallow-rooted globe willows and silver maples are the first to go. Summer microbursts can drop a tree in seconds with almost no warning, usually onto whatever's downwind — a fence, a car, or a bedroom window.
Tight lots make it worse. A 50-foot willow doesn't have far to fall before it hits a neighbor's property, a garage, or power lines running behind a Hansen Park or Highlands lot.
We answer the phone ourselves, no answering service. On active emergencies in Kennewick, we're typically on-site within 90 minutes, day or night, to assess the hazard, secure the area, and start work on whatever's most dangerous first — a hung-up limb, a leaning trunk, or wood already resting on a structure.
Emergency work doesn't get a pass on access problems. Canyon Lakes and Southridge backyards are still fenced, still landscaped, and we still bring gate-friendly equipment even when the clock is running. Tarps go down over turf and pavers before cutting starts whenever conditions allow it.
We track summer wind forecasts and pre-stage gear when a microburst risk is in the outlook, so response times stay fast across Kennewick neighborhoods during the worst of it.
Storm response covers all of Kennewick, from the Columbia Park corridor to neighborhoods further out past the Southridge Sports Complex. Wind doesn't respect city limits, and neither does our response — if it's a Kennewick address, we treat it the same as a call five minutes from the shop.
Once the hazard is secured, we come back with a full crew, chipper, and dump trailer to finish the removal and cleanup. If your insurance covers the loss, we document everything with photos so the claim moves without a fight over what actually happened.
Once the immediate hazard is down and the area is safe, we schedule the full cleanup — chipping, hauling, and stump grinding if the tree needs to come out completely. You're not left with a half-finished yard for days after the storm passes.
We also walk nearby trees on the property for follow-up risk. A microburst that took down one weak willow often leaves others in the yard stressed or partially uprooted, and it's worth flagging those before the next windy week in Kennewick. We also haul away any secondary debris scattered by the wind — broken fence sections, torn gutters, and smaller branches from surrounding trees — so the property isn't left half-cleaned after the main hazard is gone.
Not every emergency call is a tree already on the ground. A cracked limb caught in the upper canopy — a widow-maker — can hang for hours or days before it lets go on its own, and it rarely picks a convenient moment. We treat a hung-up limb over a Canyon Lakes patio or a Southridge driveway with the same urgency as a downed tree, because the risk is the same, just delayed.
Our trucks carry climbing gear, rigging, chainsaws, a generator, and lighting year-round, not just during storm season. That means an after-dark call in Hansen Park or near the Toyota Center gets the same capability as a daytime job in Canyon Lakes — we're not driving back to the shop to grab equipment while a limb sits over your roof.
Most homeowner policies cover emergency tree work when there's structural damage involved. We photograph the damage before and after, document what came down and why, and can work directly with your carrier so the claim isn't held up by a dispute over what actually happened on your Kennewick property.
You're in the right place. No no-shows. No sketchy bids. No mess left behind — just a hard-working Tri-Cities crew that treats your property like our own.
See why Tri-Cities homeowners choose Berserker.

Typically within 90 minutes for an active emergency, faster if we've already pre-staged gear ahead of a forecasted wind event.
Call anyway. Fence damage and blocked access still need fast attention, especially if pets or kids use the yard.
Yes, when it's safe to do so. We bring lighting and gate-appropriate equipment for after-hours emergency calls.
Yes. We photograph and document the damage and can coordinate directly with your insurance carrier when the loss is covered.
Free estimates. Same-week scheduling on most jobs. Emergency calls answered any hour.